Completely Home Support
Flexible, Non‑Regulated Services
Supporting adults, families and young people with practical, person‑centred help that makes everyday life easier.
Completely Home Support
Flexible, Non‑Regulated Services
Supporting adults, families and young people with practical, person‑centred help that makes everyday life easier.
Adult Support
Practical help from people who genuinely care
Our Adult Support Service is built around one simple idea: good people supporting good people. We offer friendly, reliable, non‑regulated support that helps adults stay independent, confident and comfortable in their own homes.
We take pride in providing a personal service – the kind where you know who’s coming to your door, you feel listened to and you’re treated with warmth and respect.
How we can help
- Light cleaning, laundry and keeping your home running smoothly
- Meal preparation and kitchen support
- Shopping, errands and appointments
- Social visits, walks and companionship
- Help with routines, paperwork and technology
- Light mobility support (no lifting or clinical tasks)
Outcomes & Benefits for Commissioners
- Reduced risk of escalation to domiciliary care or crisis intervention
- Improved home stability through consistent routines and practical support
- Enhanced wellbeing and reduced isolation, lowering pressure on primary care
- Cost‑effective preventative support that delays or avoids regulated care packages
- Clear communication and reliable reporting, supporting social workers with oversight
A service built on trust
You’ll see the same friendly faces, receive honest communication and get support that’s shaped around what you want – nothing more, nothing less.
Family Support
Practical, honest support for calmer, happier family life
Parenting is rewarding, but it can also be overwhelming. Our Family Support Service offers down‑to‑earth, non‑judgemental help that makes everyday life feel more manageable.
We work alongside you – never instead of you – offering practical guidance, emotional reassurance and hands‑on support that fits naturally into your home life.
How we help parents
- Understanding child development
- Early behaviour support (non‑therapeutic)
- Building routines that actually work
- Reducing stress and overwhelm
- Creating organised, child‑friendly spaces
- Support with forms, appointments and services
Support for children
(parent present)
We provide warm, engaging support for children while parents remain responsible.
- Understanding child development
- Arts, crafts, reading and outdoor play
- Encouraging positive behaviour
- Social and independence skills
- Personal care for under‑8s (with parent present)
- Healthy routines and hygiene support
This is not childcare – it’s supportive, guided time that helps children thrive while keeping parents fully involved.
Outcomes & Benefits for Commissioners
- Improved home routines and parenting capacity, reducing CIN/CP pressures
- Stabilisation of families at risk of escalation, supporting edge‑of‑care work
- Better engagement with services, improving multi‑agency outcomes
- Reduced placement breakdown risk for families under stress
- Clear, strengths‑based reporting that supports social worker decision‑making
A service families can rely on
We’re consistent, approachable and committed to doing things properly. Families tell us they value our honesty, our calm presence and the way we slot into their routines without fuss.
Support for Adolescents
(16+) Living Independently
Helping young people build confidence, skills and a positive future
Our 16+ service offers steady, practical support for young people preparing for or already living independently. We focus on real‑life skills, emotional confidence and building a stable foundation for adulthood.
Everything we do is non‑regulated, supportive, and centred around the young person’s goals.
What we help with
- Cooking, cleaning and home routines
- Understanding tenancies and managing bills
- Budgeting and money skills
- CVs, applications, and attending college or work
- Confidence, motivation and healthy relationships
- Travel training and community engagement
- Health and wellbeing routines
What we don’t do
We don’t provide personal care, clinical tasks, therapy or 24/7 supervision.
Outcomes & Benefits for Commissioners
- Improved independence and life skills, reducing long‑term support needs
- Better tenancy sustainment, lowering homelessness risk
- Increased engagement in education, training and employment
- Reduced risk behaviours through consistent, trusted relationships
- Stabilisation of semi‑independent placements, preventing breakdown
- Clear progress tracking and SMART goals, supporting statutory reviews
A steady, reliable presence
Young people work with a named Support Worker who gets to know them, believes in them and helps them move forward at a pace that feels right. We’re practical, patient and always honest – no pressure, no judgement.
Our Promise
Whether we’re supporting adults, families, or young people, our approach stays the same:
- Personal – you’re never just a number
- Honest – clear communication, no hidden expectations
- Consistent – familiar faces and dependable support
- Respectful – your home, your family, your choices
- Quality‑driven – we take pride in doing things properly
Services We Do Not Provide
To remain compliant with CQC regulations and ensure safety, our workers cannot perform:
Personal Care Tasks
- Washing, bathing, showering
- Dressing or undressing
- Toileting or continence care
- Changing pads or assisting with incontinence
- Applying creams or lotions to the body
- Oral hygiene support
- Childcare duties, as we are not registered for this.
Clinical or Health‑Related Tasks
- Administering medication
- Managing medication systems (blister packs, dosettes)
- Monitoring blood pressure, blood sugar or other health metrics
- Wound care or dressing changes
- Catheter, stoma or PEG support
Physical Assistance or Transfers
- Lifting or carrying a client
- Using hoists, slide sheets, or transfer aids
- Helping someone in or out of bed
- Assisting someone on or off the toilet
- Supporting someone in or out of a bath or shower
These activities fall under regulated personal care and require CQC registration.
High‑Risk Domestic Tasks
- Heavy lifting
- Moving furniture
- Climbing ladders or step stools
- Deep cleaning requiring chemicals or equipment
- Gardening involving machinery